Terms and conditions

TERMS AND CONDITIONS OF SANTABET CASINO

1. LEGAL STATUS

These Terms and Conditions ("Agreement") are entered into by and between Santabet Gaming Ltd. (the "Operator" or "us") and the user of our online gaming platform (the "Player" or "you"). The Operator is licensed by the United Kingdom Gambling Commission under license number 55392, allowing us to operate remotely in the United Kingdom.

2. REGISTRATION AND LOGIN PROCESS

To use our services, you must create an account with us. To do so, please follow these steps: (1) click on the "Join Now" button on our homepage; (2) enter your email address and create a password; (3) provide your UK mobile number; (4) input personal details, including full name, date of birth, and postcode; (5) select your currency as GBP and opt-in for bonuses; and (6) verify the code sent via SMS to activate your account. We require mandatory Know Your Customer (KYC)/Identification verification before your first deposit, which includes providing a valid passport or driver's license and a utility bill dated within three months.

3. GAMES AND SOFTWARE PROVIDERS

We offer over 2,500 premium games from reputable software providers, including NetEnt, Play'n GO, Pragmatic Play, Evolution Gaming, Microgaming (Games Global), Red Tiger, and Big Time Gaming. Our top games include Starburst, Book of Dead, Big Bass Bonanza, Lightning Roulette, Crazy Time, and Aviator.

4. BONUSES AND PROMOTIONS

We offer various bonuses and promotions to our players. Welcome Bonus: 100% match up to £100 + 50 free spins on selected slots. Exclusive UK Welcome Package: 100% up to £100 + 50 spins on Book of Dead (£0.10/spin). Wagering requirements apply (35x bonus amount only). Time limits for bonus funds and free spins are 30 days and 7 days, respectively.

5. VIP AND/OR LOYALTY PROGRAM

Our loyalty program is called "Santa's Rewards." You can earn points by wagering real money on our slots (1 point per £10) or table games (1 point per £20). Conversion rate: 100 points = £1 bonus. Points expire after 90 days of inactivity.

6. PAYMENT METHODS AND BANKING TERMS

We accept various payment methods, including Visa/Mastercard debit cards, PayPal, Trustly (bank transfer), Paysafecard, and cryptocurrency (Bitcoin/USDT). Minimum deposit is £10 for most methods, with maximum limits varying between £1,000 to £10,000. We do not charge fees for deposits or withdrawals.

7. KEY TERMS AND CONDITIONS

Please note the following key terms: (a) Bonus Terms: Wagering requirements apply (35x bonus amount only). Maximum bet: £5 or 10% of bonus amount (whichever is lower). Restricted games contribute 0% to wagering; and (b) Deposit Limits: Daily, Weekly, and Monthly caps are in place to promote responsible gaming.

8. RESPONSIBLE GAMBLING FEATURES

We prioritize player protection by offering tools to manage your gaming experience, including deposit limits, reality checks, time-outs, and self-exclusion via GAMSTOP integration.

9. SECURITY AND FAIR PLAY

Our platform is secured with 256-bit SSL encryption provided by Cloudflare Inc., using the TLS 1.3 protocol for secure data transmission. Our games are independently tested and audited by eCOGRA and iTech Labs to ensure fairness.

10. GENERAL CASINO INFORMATION

Santabet Casino was founded in 2023 and is operated by Santabet Gaming Ltd., a company registered under C-98221 in Malta. We support multiple languages, including English, German, Spanish, French, Norwegian, and Finnish. Our accepted countries include the United Kingdom, Canada, New Zealand, Ireland, Germany, Norway, and others.

11. ADVANTAGES AND DISADVANTAGES

We strive to provide a fair and enjoyable experience for our players. Advantages include UKGC licensing, 24/7 live support, reputable software providers, and fast withdrawals via PayPal and Visa Direct. Disadvantages may include high wagering requirements on some reload bonuses and limited customer support channels.

12. AMENDMENTS TO TERMS AND CONDITIONS

We reserve the right to modify or update these Terms and Conditions at any time. Please review our website regularly for changes.

BY ACCESSING OUR WEBSITE OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS CONTAINED HEREIN, PLEASE DISCONTINUE USING OUR SERVICES IMMEDIATELY.